Nien Made cares about our customers, we do NOT ACCEPT, USE or SELL window coverings containing harmful substances. We conduct strict inspections of all incoming materials and final products, and enforce stringent production standards, including the "Management Measures for In-Coming Procurement and Inspection," "Supplier Management Practices," "Control Procedure of Non-Conforming Products," and "Product Identification Management Procedures." We require raw materials to conform to legal regulations and safe limits for toxic substances and heavy metals, in accordance with REACH and RoHS standards. Suppliers are required to provide updated test reports every 3 months, while NM conducts irregular on-site assessments to ensure product health, safety, and quality at the source.

NM cares about people and the environment. We actively reduce our environmental footprint by using FSC-certified packaging and materials, improving our water and energy efficiency, and engaging qualified waste disposal service providers. We prohibit child-labor, we provide starting salaries surpassing local statutory minimum wages and we comply with human rights norms (such as safety, anti-discrimination, working hours, no forced labor). To enhance labor-management cooperation and facilitate collective labor relations, our headquarters holds 4 labor-management meetings annually, and labor unions have been set up in our Cambodian and Mexican factories. In 2024, NM has passed 60+ external inspections covering environment, emissions, water discharge, and human rights.

NM continues to enhance quality, reduce working hours, and improve energy efficiency through lean production management. Our relative GHG management target is to reduce Scope 1 and Scope 2 emissions intensity (tCO₂e/US$mn) by 30% by 2030E compared to the 2020 baseline. This reflects our vision of using “less” resources to deliver “more” quality window coverings.

The window coverings NM manufactures and sells offer benefits in interior aesthetics, light control, and energy efficiency. As low-carbon products, they improve insulation, reducing heating needs in winter and cooling demand in summer, thereby lowering GHG emissions. This aligns with the sustainable economic activities defined under the EU Taxonomy — “Installation, Maintenance and Repair of Energy Efficiency Equipment.” In 2024, the window coverings accounted for 96.4% of NM’s consolidated sales revenue.

For example, Honeycomb shades deliver strong results — third-party testing shows summer insulation improves by 78.1% and winter heat retention by 57.1%. Based on average U.S. household electricity use and HVAC patterns, NM’s annual sales of new Honeycomb shades cut electricity use by 85+ mn kWh, equivalent to ~30,000 tCO₂e10 annually. In addition, Woodlore® shutters in the U.S. meet International Energy Conservation Code (IECC) standards and qualify as energy-efficient products, giving consumers eligibility for tax credits up to US$1,200.

To perpetuate ESG values throughout our supply chain, NM incorporates suppliers’ occupational health and safety, and compliance with human rights norms and environmental standards into the Supplier Management Practices of the plants. NM has also revised procurement contracts to include safety and environmental standards as a general guideline for supplier evaluations. ISO14001 certification are required from our PVC resin and steel suppliers. Waste service providers are obligated to comply with local government regulations for transportation and disposal. Suppliers with raw materials certified by the Forest Stewardship Council (FSC) or complying with hazardous substance safety regulations (eg: REACH or RoHS) are preferred by Nien Made. All vendors are encouraged to sign our Supplier Code of Conduct. In our "Sustainable Development Best Practice Principles", Nien Made declares avoidance of transactions with suppliers that are in conflict with our ESG policies.

In winter, the lower temperature near windows often makes indoor spaces feel colder. Well-chosen window coverings provide insulation in winter and thermal protection in summer, improving comfort and quality of life. On one hand, we innovate with materials and technology to create comfort; on the other, we monitor external factors — especially extreme weather — to mitigate operational risks.

Since 2023, NM has conducted climate change stress testing to detect risks and identify opportunities. Following the “Task Force on Climate-related Financial Disclosures (TCFD)” guidelines and the “Intergovernmental Panel on Climate Change (IPCC — AR6 additions)” scenarios, we analyzed impacts across 10 facilities. Risks identified include Floods (1 site), Extreme Heat (2 sites), Drought (2 sites), and Extreme Cold (2 sites). The matrix summary (Floods = 1.19, Extreme Heat = 1.78, Drought = 1.09, Extreme Cold = 1.06) shows a Mild Climate Risk. Results are reported to NM’s Sustainable Development Committee.

For example, using statistics from “Weathernews Inc.”, we simulate flood risks at key sites. Factoring in historical flooding, topography, and rainfall, risks are categorized as High (3), Medium (2), or Low (1). NM’s weighted average rating is 1.19, indicating Mild Flood Risk, with financial losses less than NT$500,000 in the past 5 years. At sites with flood potential, NM has already installed floodgates and water barriers to mitigate future impacts.

Based on the IPCC SSP5-8.5 scenario (assuming nations take NO action to reduce GHG emissions and may be Unsustainable), NM’s 10 facilities may see a 1.6~2.4°C rise in temperature between 2040 and 2060. Risks include Floods (1 site), Extreme Heat (2 sites), and Drought (2 sites). By contrast, the 2 sites currently facing Extreme Cold may see risk decline as global warming progresses. The selected risk explanation is as follows:

I.  Floods:
II. Extreme Heat:

Should you have any concerns, complaint or grievance, please contact our Sustainable Development Committee through the designated ESG mailbox. We accept anonymous reports of improper benefits or unlawful activities through this email. Under our “Measures for Whistleblowing,” we keep all reports, investigation details, and the identities of whistleblowers and investigation participants confidential. We protect these individuals from retaliation or unfair treatment. Through training, we help employees understand the whistleblowing channel and how to use it.